Monday, January 12, 2009

SCOM Reporting, Installation issues. Posting 4, error 'An error occurred while parsing the configuration file’

This and the previous postings are about the most common errors one can bump into when testing SQL Reporting Services (SRS), and how to resolve these. SRS is needed to make SCOM Reporting work. So this posting - and the others to come - presume SRS is already installed AND configured.

The most common way to test SRS is to go to the website of SRS on the local server hosting the SRS services AND website. This latter is important since this server hosts the website with the SRS components. When one tries to open the SRS website (http://localhost/reports) one can bump into this error:

Certain Elements of the Reporting website are missing

- Start IIS Manager and remove everything related to SQL Reporting Services (website & application pools)

- Start SQL Reporting Services Configuration tool and rebuild the related website(s) and application pools. Make sure the related accounts (Windows Service Account & Execution Account) are OK.

When the SRS Configuration Tools reports everything to be OK (green state). SCOM Reporting will be OK again.

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