Friday, June 26, 2009

Error ‘loading reporting hierarchy failed’

At a customers site the Reports wouldn’t load in the Console anymore. The above mentioned error showed up. The Root Management Server was in a critical state as well.

There can be multiple reasons for this error. In this particular case it was easily solved. The Health Explorer showed this description: ‘Report deployment process failed to request management pack list from SQL RS Server. The operation will be retried. Exception 'SoapException': Server was unable to process request. ---> Could not find file 'C:\WINDOWS\TEMP\lbnfb-tk.dll'
A quick search revealed the C:\ drive of the SQL Reporting Server was full. After freeing up some space all was well again.

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