Tuesday, July 13, 2010

SCOM R2 E-Mail Notifications do not work: Error message ‘Recipient address is not valid’ is shown

Issue:
The SMTP Channel seems to be configured properly but nothing is being send from the RMS. Only this error is shown in SCOM : ‘Recipient address is not valid’:
image

Cause:
When one checks the recipient addresses one will find nothing to be wrong with them. Many times it is caused by the SMTP server which does not allow relaying (which is a GOOD thing).

Resolution: 
The IP-address of the RMS has to be added to the list of servers which are allowed for relaying. Now the RMS is able to send out mail messages.

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