Thursday, September 3, 2015

OM12x & Visio Add-In & Outdated Windows Azure MP: ‘Client not supported’

Issue
When running an outdated version of the Windows Azure MP (version 1.0.0.0) in your SCOM environment, the SCOM Visio add-in won’t work.

When trying to configure it, this error message will be shown: Client not supported.The client and server are not compatible. Please make sure the client is running the compatible console.
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Fix
This one is simple: UPDATE the Windows Azure MP to the latest version (1.1.238.0). After the update the SCOM Visio add-in will work.

Recap
I do understand that organizations decide not to update the MPs as soon as an update comes out. Good testing is required AND advised. However, NOT updating the MPs isn’t a good choice either.

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