Tuesday, August 7, 2012

OM12 Management Server Installation Fails: The user account <domain>\xyz cannot be verified. Please verify the domain, username, and password to continue.

Bumped into this issue while installing a second OM12 Management Server in a brand new OM12 MG:

This really puzzled me since the accounts being used (Action account and Data Access account) were really OK and the correct syntax was being used <domain>\<account>. And yet, setup kept on throwing that error.

Finally it turned out that security was tightened for the OM12 service accounts and the accounts were only limited to logon to a certain set of servers.

When the OM12 service accounts were modified in ADUC so these accounts were allowed to logon to the second OM12 Management Server as well, setup continued.

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